Hotel New Otani Hakata

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

1-1-2 Watanabe-dori, Chuo-ku, Tenjin, Fukuoka, Japan, 810-0004

Highlights

Excellent room comfort & quality

- Rooms are large and spacious by Japanese standards, with extra beds co...

The room has everything we need and it's spacious and clean.
Top rated room amenities

- Room utilities and furniture often appear new and clean despite an old...

Ideal location

- One-minute walk to Watanabe-dori subway, steps from Family Mart and su...

Its near to everything specially to train station!
Professional guest services

- Staff provide attentive, polite service; concierge assists with arrang...

I felt so impressed with their hospitality and service 👍🏻👍🏻
Sparkling clean

- Rooms and public areas are well maintained and exceptionally clean, wi...

The room has everything we need and it's spacious and clean.

Facilities

Free Wi-Fi

Car park

Front desk [24-hour]

Restaurants

Bar

Massage

Family room

Luggage storage

About us

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Tenjin, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Ohori Park. This 4-star property features restaurant to make your stay more indulgent and memorable.

This property is in high demand!

6 travelers have booked today.

Service 9.1
Cleanliness 8.8
Room comfort and quality 8.5
Value for money 8.5

Based on 6,590 verified reviews

Service

9.1

Cleanliness

8.8

Room comfort and qua...

8.5

Value for money

8.5

Facilities

8.4

Location

8.4

  • "The rooms are spacious and service is great"
  • "Staff are all accomodating and nice."
  • "Great access to Hakata station or Tenjin by walk 15 minutes."
  • "Room was very comfortable and large for Japanese standards"
  • "We are happy with our stay at Hotel New Otani."
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Nearest transportation options

Watanabedori Subway Station is within 0.11 km

Yakuin Subway Station is within 0.43 km

See map

8.4Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
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There are 113 places in walking distance!

Walkable places
Sun Selco
100 m
Haraguchi Shoten
240 m
Nakaya
250 m
Yanagibashi Rengo Market
260 m
Antenna Shop Yame Hompo
400 m
Popular landmarks
Nakasu Yatai
820 m
Tenjin Underground Shopping Center
950 m
Kushida Shrine
1.2 km
Hakata Station
1.4 km
JR Hakata City Amu Plaza Hakata
1.4 km
Closest landmarks
Beer Paddy Fukuoka
210 m
Tenjin-minami Station Bicycle-Parking Lot
650 m
Bic Camera Tenjin 1st Store
670 m
Tenjin Minami Subway Station
670 m
Tourism Authority of Thailand
710 m

Good to know

Value for money8.5
Distance to city center0.1 KM
Location rating8.4
Nearest airportFukuoka Airport (FUK)
Distance to airport3.9 km

Rooms available at Hotel New Otani Hakata

Excellent
Room comfort & quality

8.5

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Based on 4072 reviews from verified travelers

Moderate Twin Smoking
...
  • Room size: 26 m²/280 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Moderate Double Non-Smoking
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Executive Twin Non-Smoking
...
  • Room size: 26 m²/280 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Japanese Style Non-Smoking
...
  • Room size: 79 m²/850 ft²
  • City view
  • 4 futons
Enter dates to see prices
Moderate Single Smoking
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 single bed
Enter dates to see prices
Executive Double Room - Smoking
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Executive Twin Room - Smoking
...
  • Room size: 26 m²/280 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Corner Suite Double
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Moderate Double Smoking
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Moderate Twin Non-Smoking
...
  • Room size: 26 m²/280 ft²
  • City view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

Yes! Hotel New Otani Hakata offers laundry service at your fingertips for whenever you need your favorite clothes clean and fresh all throughout your holiday. Please contact the property for more information.

Yes! Hotel New Otani Hakata features dry cleaning service that is accessible all throughout your stay, making sure you're always looking confident in your favorite outfit. Please contact the property for more information.

Hotel New Otani Hakata has car park charges applied for all visitors traveling with a car. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

While lounging at Hotel New Otani Hakata, delight in your evening or night out at Beer Paddy Fukuoka, Hakata Mitsubachi, and Van Beeru to make the most out of your nightlife.

While residing at Hotel New Otani Hakata, indulge in your early morning or evening wander at nearby park which include Seiryu Park, Kego Park, and Tenjin Central Park.

Hotel New Otani Hakata has a total of 14 floors.

Past solo travelers that have stayed at this property have given Hotel New Otani Hakata an average rating of 8.5. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.

Verified local visitors that have stayed at this property have given Hotel New Otani Hakata an average rating of 8.8. You can look up on more specific customer testimonials, and comments for this property down in the review section.

Hotel New Otani Hakata’s neighborhood is Tenjin which includes popular restaurants such as Umeyama Teppei Shokudo, Stamina-tei, and Warayaki Mikan.

Shopping options in Hotel New Otani Hakata’s Tenjin neighborhood consists of Tenjin Underground Shopping Center and JR Hakata City Amu Plaza Hakata.

Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may ask for early check-in or late check-out during booking, subject to availability. Travelers checking in or out before or after the designated periods may be charged an additional fee.

Up to 30% off with Agoda Insider Deals!

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More about Hotel New Otani Hakata

More about Hotel New Otani Hakata

Experience Elegance and Convenience at Hotel New Otani Hakata

Nestled just a stone's throw from the vibrant heart of Fukuoka, Hotel New Otani Hakata offers guests a perfect blend of luxury and accessibility. Located only 0.1 kilometers from the city center, this 4-star hotel provides a seamless gateway to explore Fukuoka's rich culture, bustling shopping districts, and historic sites. With a quick 24-minute journey to the airport, travelers can enjoy both comfort and convenience from the moment they arrive. Boasting 372 beautifully appointed rooms, Hotel New Otani Hakata ensures a restful stay for every guest. Check-in begins at 2:00 PM, allowing you to settle in and start your adventure, while check-out is gracefully scheduled until 11:00 AM. Please note that the hotel maintains a strict child policy, and additional charges may apply for children staying with guests. Whether for business or leisure, this elegant hotel promises a memorable experience in the heart of Fukuoka.

Elegant Entertainment Options at Hotel New Otani Hakata

Experience a touch of sophistication at the Hotel New Otani Hakata, where guests can unwind and socialize in style. The hotel features a refined bar, perfect for enjoying expertly crafted cocktails and a wide selection of beverages in a cozy yet elegant setting. Whether you're looking to relax after a day of sightseeing or to mingle with fellow travelers, the bar offers a welcoming atmosphere complemented by attentive service. For those seeking a rejuvenating experience, the hotel also boasts a luxurious salon. Here, guests can indulge in beauty and grooming treatments that leave them feeling refreshed and pampered. The salon provides a range of services designed to enhance your stay, making Hotel New Otani Hakata not just a place to rest, but a destination for relaxation and entertainment.

Convenience Facilities at Hotel New Otani Hakata

Hotel New Otani Hakata offers a comprehensive range of convenience facilities designed to ensure a comfortable and hassle-free stay. Guests can enjoy the ease of free Wi-Fi in all rooms and public areas, allowing seamless connectivity throughout the hotel. For added convenience, the hotel provides efficient laundry and dry cleaning services, along with luggage storage and daily housekeeping to keep your space fresh and organized. Safety is prioritized with secure safety deposit boxes available for valuables, and the concierge service is ready to assist with any special requests or local information.

Convenient Transport Facilities at Hotel New Otani Hakata

Hotel New Otani Hakata offers guests the convenience of a dedicated car park, making it easy to explore Fukuoka and its surroundings at your own pace. Whether you're arriving by car or planning to rent one during your stay, the hotel provides seamless access to transportation options. Car hire services are available for those looking to venture further afield or enjoy a flexible travel schedule, ensuring you can explore Fukuoka and beyond with ease. Please note that car park charges are applicable, allowing guests to enjoy secure and convenient parking facilities during their stay. With these transport amenities, Hotel New Otani Hakata ensures a comfortable and hassle-free experience for travelers seeking both convenience and mobility in the vibrant city of Fukuoka.

Luxurious Comfort and Modern Amenities at Hotel New Otani Hakata

Experience a stay of unparalleled comfort with the well-appointed rooms at Hotel New Otani Hakata. Each room is equipped with air conditioning to ensure a pleasant climate, along with plush linens and soft towels that promise a restful night’s sleep. For your convenience, enjoy in-room amenities such as a hair dryer, toiletries, and blackout curtains that create a cozy, private retreat. Stay entertained with a television offering satellite and cable channels, and indulge in the latest in-room movies for a relaxing evening. Additional facilities include a refrigerator for your refreshments and thoughtfully provided bathrobes to enhance your comfort. Whether you're unwinding after a busy day or preparing for the next, these amenities work together to provide a seamless and luxurious hotel experience, making your stay at Hotel New Otani Hakata truly memorable.

Exquisite Dining Experiences at Hotel New Otani Hakata

Indulge in a variety of culinary delights at Hotel New Otani Hakata, where our inviting coffee shop and elegant restaurant offer a perfect setting for every meal. Start your day with a hearty breakfast buffet or a continental breakfast, featuring a diverse selection of fresh, locally sourced ingredients to energize your morning. Throughout the day, guests can enjoy flavorful dishes and beverages in a warm, welcoming atmosphere designed to satisfy all tastes. For added convenience and comfort, our room service provides a range of delicious options delivered directly to your room, allowing you to enjoy a private dining experience at any time. With daily housekeeping ensuring your stay remains pristine and comfortable, Hotel New Otani Hakata offers a seamless blend of exceptional dining and attentive service, making your visit truly memorable.

Discover a Wide Range of Elegant Rooms at Hotel New Otani Hakata

Experience comfort and versatility with our diverse selection of rooms at Hotel New Otani Hakata. Whether you're seeking a cozy single, a spacious double, or a stylish twin, our options include the Moderate Single Non-Smoking, Moderate Double Non-Smoking, and various twin rooms, each designed to cater to your preferences. For a more traditional Japanese experience, indulge in our Japanese Style Non-Smoking room, offering a spacious 79 square meters with four futons, perfect for guests seeking cultural immersion. For those traveling with family or friends, the Deluxe Twin and Corner Suite Double provide ample space and privacy, ensuring a memorable stay. Booking your preferred room type through Agoda guarantees you the best prices available, along with a seamless, hassle-free reservation process. Enjoy peace of mind knowing you're securing excellent value while avoiding the stress of last-minute bookings. With our easy-to-navigate platform and exclusive deals, your ideal room at Hotel New Otani Hakata is just a few clicks away, making your trip to Fukuoka both convenient and enjoyable.

Discover the Vibrant Heart of Fukuoka: Tenjin District

Nestled in the bustling center of Fukuoka, Tenjin is a dynamic district that seamlessly blends modern sophistication with traditional charm. Known as the city’s premier shopping and entertainment hub, Tenjin boasts an array of department stores, boutique shops, and stylish cafes that cater to every taste. Visitors can indulge in retail therapy at iconic spots like Tenjin Chikagai underground shopping mall or explore the latest fashion trends at local designer boutiques. The area is also home to vibrant nightlife, with stylish bars and lively izakayas offering authentic Japanese cuisine and a chance to unwind after a day of exploration.

Seamless Journey from Fukuoka Airport to Hotel New Otani Hakata

Traveling from Fukuoka Airport to Hotel New Otani Hakata is both convenient and straightforward, ensuring a smooth start to your stay in this vibrant city. Upon arrival at Fukuoka Airport, you can choose to take a quick taxi ride, which typically takes around 15 minutes and offers the comfort of direct, door-to-door service. Taxis are readily available outside the terminal, and the journey provides a scenic introduction to Fukuoka’s lively streets and modern skyline. Alternatively, travelers can opt for the convenient subway option; just hop on the Fukuoka City Subway’s Kuko Line from Fukuoka Airport Station and travel southbound towards Meinohama. Disembark after just a few stops at Tenjin Station, which is located in the heart of Fukuoka’s bustling Tenjin district, only a short walk from Hotel New Otani Hakata. For those preferring a budget-friendly and eco-conscious option, the city’s reliable bus service also connects Fukuoka Airport to central Fukuoka. Buses run frequently and provide a comfortable ride into the city center, with the nearest stop being in the Tenjin area. From there, it’s a pleasant 5-minute walk to the hotel, allowing you to soak in the vibrant city atmosphere along the way. Whichever transportation method you choose, your journey from Fukuoka Airport to Hotel New Otani Hakata promises to be quick, easy, and enjoyable, setting the perfect tone for your visit to this dynamic Japanese city.

Discover Fukuoka’s Cultural and Urban Landmarks from Hotel New Otani Hakata

Situated in the vibrant city of Fukuoka, Hotel New Otani Hakata offers easy access to a variety of iconic landmarks that showcase the city’s rich culture and lively urban scene. Just nearby is Acros Fukuoka, a stunning architectural marvel renowned for its innovative design and lush rooftop garden, making it a must-visit for architecture enthusiasts. Visitors can also explore Kego Shrine and Suikyo Tenmangu Shrine, both of which offer a glimpse into Japan’s spiritual traditions and provide tranquil retreats amidst the bustling city.

Convenient Access to Fukuoka’s Public Transport Network

Hotel New Otani Hakata is perfectly positioned for easy travel across Fukuoka, thanks to its proximity to several major public transportation hubs. The nearby Tenjin Subway Station and Akasaka Subway Station offer seamless subway connections, making it simple to explore the city’s vibrant districts, cultural sites, and shopping areas. Whether you're heading to the bustling Tenjin area or venturing further afield, these stations provide quick and convenient access to Fukuoka’s extensive metro system. In addition to the subway, guests can take advantage of the Tenjin Highway Bus Terminal, which offers a range of bus services to various destinations within the region and beyond. Watanabedori Subway Station, Yakuin Subway Station, and Tenjin Minami Subway Station further enhance connectivity, ensuring that visitors can easily navigate Fukuoka using public transport. With such a comprehensive network at your doorstep, exploring the city and its surroundings becomes effortless, allowing you to make the most of your stay at Hotel New Otani Hakata.

A Culinary Paradise Surrounding Hotel New Otani Hakata

Guests staying at Hotel New Otani Hakata are spoiled for choice when it comes to dining options nearby. Just a short stroll will lead you to the famous Motsunabe Rakutenchi Tenjin Nishidori branch and its sister location, Motsunabe Rakutenchi Tenjin BR, where you can indulge in the hearty and flavorful Japanese hot pot specialty. For sushi lovers, Shin Shin and Hyotan Zushi offer fresh, expertly crafted sushi in inviting atmospheres. Food enthusiasts seeking local delicacies can visit Chikae Fukuoka or Ganso Hakata Mentaiju, renowned for their authentic Hakata flavors. Those craving traditional Japanese fare will enjoy Umeyama Teppei Shokudo, while ramen aficionados can satisfy their cravings at Taiho Ramen Tenjin-Imaizumi Shop. Additionally, Kiwamiya Fukuoka Parco Store and the diverse restaurants within SOLARIA PLAZA provide a variety of culinary delights, making this area a true gastronomic hub that complements the luxurious experience of staying at the hotel.

Shopping Landmarks Near Hotel New Otani Hakata

Guests staying at Hotel New Otani Hakata will find themselves in close proximity to a vibrant shopping scene. Just a short walk away is Fukuoka Mitsukoshi, a renowned department store offering a wide range of fashion, cosmetics, and gourmet foods. For a more contemporary experience, Acros Tenjin provides a stylish shopping environment with its modern architecture and diverse retail outlets. Art enthusiasts can explore the cultural offerings at Art Space Baku and Gallery Kaze, both showcasing local and international artworks. For unique local products and souvenirs, the Antenna Shop Yame Hompo and Haraguchi Shoten are excellent stops. Mina Tenjin and Nakaya offer trendy fashion and accessories, while the Solaria Stage Specialty Store provides a curated selection of specialty items. Additionally, Akarenga Bunka-kan and the nearby shops create a lively atmosphere for leisurely shopping and cultural exploration in the heart of Fukuoka.

Affordable Luxury: Comparing Hotel New Otani Hakata’s Prices to Fukuoka’s Average

Hotel New Otani Hakata offers an excellent value for travelers seeking comfort and quality in the heart of Fukuoka. With room rates ranging from $151 to $200 per night, it aligns perfectly with the city’s average hotel price, making it an attractive choice for both leisure and business visitors. Guests can enjoy the luxurious amenities and exceptional service without exceeding the typical budget for accommodations in this vibrant Japanese city. Fukuoka’s overall hotel market maintains an average price range of $151 to $200, positioning Hotel New Otani Hakata as a competitive option within the local hospitality scene. Whether you're exploring the city’s cultural sites or attending business meetings, staying at this hotel ensures you receive premium comfort at a price that reflects the city’s standard. It’s an ideal balance of affordability and quality, making it a smart choice for travelers looking to maximize their experience in Fukuoka.

Exceptional Stay at Hotel New Otani Hakata: Friendly Service and Prime Location

Guests consistently praise Hotel New Otani Hakata for its excellent location, conveniently situated near the train station and a large supermarket, making travel and shopping effortless. The hotel’s peaceful environment is complemented by spacious, clean, and comfortable rooms, ensuring a relaxing stay for every guest. The staff receive high marks for their friendliness, helpfulness, and attentive service, creating a welcoming atmosphere that enhances the overall experience. Many visitors also enjoy the hotel’s amenities, including a delicious buffet breakfast, making their stay both enjoyable and memorable.

Exceptional Customer Satisfaction at Hotel New Otani Hakata

Guests consistently praise Hotel New Otani Hakata for its outstanding overall experience, reflected in an impressive 8.6 rating. The hotel excels in cleanliness, earning a high score of 8.8, which highlights its commitment to maintaining a pristine and welcoming environment. Visitors also appreciate the attentive staff, rated at an impressive 9.0, ensuring personalized service and a warm, hospitable atmosphere that enhances every stay. The hotel offers excellent value, with a rating of 8.5, making it a smart choice for travelers seeking quality without compromise. Its convenient location, rated at 8.4, provides easy access to Fukuoka’s vibrant attractions and transportation hubs, while the comfort of the accommodations is similarly rated at 8.4, ensuring a restful and enjoyable stay. Although the food and dining experience receives a slightly lower score of 7.5, guests still find the overall amenities and service at Hotel New Otani Hakata to be highly satisfying, making it a top choice for both leisure and business travelers.

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Amenities and facilities

Excellent8.4

Facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Japanese
  • Korean
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Massage
Cleanliness and safety
  • Body thermometer
  • Breakfast in room
  • Doctor/nurse on call
  • First aid kit
  • Guest rooms seal after sanitization
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Asian breakfast
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Restaurants
  • Room service
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Car park [charges apply]
  • Car power charging station
  • Rental car

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
Restaurants on site
SENBAZURU
  • Cuisine: Japanese
  • Menu: A-la-carte
GREEN HOUSE
  • Cuisine: European, International
  • Menu: A-la-carte
CASTILLIAN ROOM
  • Cuisine: European
  • Menu: A-la-carte
TAIKANEN
  • Cuisine: Chinese
  • Menu: A-la-carte

Location

1-1-2 Watanabe-dori, Chuo-ku, Tenjin, Fukuoka, Japan, 810-0004

Excellent8.4

Location

Airports
  • Fukuoka Airport (FUK)
    3.9 km 20 min drive
  • Saga Airport (HSG)
    48.7 km 1.5 hour drive
Public transportation
  • Watanabedori Subway Station
    110 m 3 min walk
  • Yakuin Subway Station
    430 m
Hospital or clinic
  • Fukuoka General Hospital
    750 m
Shopping
  • Tenjin Underground Shopping Center
    950 m
Convenience store
  • 7 Eleven
    420 m 3 min drive
Cash withdrawal
  • ATM
    130 m 3 min drive

What's nearby

Popular landmarks
  • Nakasu Yatai
    820 m
  • Tenjin Underground Shopping Center
    950 m
  • Kushida Shrine
    1.2 km
  • Hakata Station
    1.4 km
  • JR Hakata City Amu Plaza Hakata
    1.4 km
  • Tōchō-ji
    1.5 km
  • Ohori Park
    2.6 km
  • Fukuoka Tower
    5.2 km
  • Uminonakamichi Seaside Park
    9.2 km
Nearby landmarks
  • Sun Selco
    100 m
  • Watanabedori Subway Station
    110 m
  • Beer Paddy Fukuoka
    210 m
  • Haraguchi Shoten
    240 m
  • Nakaya
    250 m
  • Yanagibashi Rengo Market
    260 m
  • Antenna Shop Yame Hompo
    400 m
  • Yakuin Subway Station
    430 m
  • loft
    570 m
  • Tenjin-minami Station Bicycle-Parking Lot
    650 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-0 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 1-0 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 1 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Moderate Single room may be upgraded to Moderate twin room by availability of the day.
  • Children 4-12 years old will be charged JPY 2,000 for breakfast per day.
  • Children over 13 years old will be charged JPY 3,500 for breakfast per day.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until11:00
  • Reception open until23:59
Getting around
  • Distance from city center0.1 KM
  • Travel time to airport (minutes)24
Extras
  • Daily Internet/Wi-Fi fee0 JPY
  • Breakfast charge (unless included in room price)3900 JPY
The property
  • Number of floors14
  • Room voltage100
  • Number of rooms 372
  • Non-smoking rooms/floorsno
  • Number of restaurants6
  • Number of bars/lounges1
Parking
  • Daily parking fee1500 JPY

Property announcements

City accommodation tax will be enforced from April 1, 2020 and will be collected upon check-in. The accommodation tax rate per person per night is as follows:

In Fukuoka City, tax of JPY 200 will be charged for room rates of JPY 19,999 and under per night, and tax of JPY 500 will be charged for room rates of JPY 20,000 and over per night.

In Fukuoka Prefecture excluding Fukuoka City, tax of JPY 200 will be charged for all room rates.

Reviews of Hotel New Otani Hakata from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.5

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 10
  • 9.2
  • 8.0
  • 10
  • 9.2
  • 7.2
  • 10
  • 8.8
  • 10

Most recent

From 4,072 reviews

  • Service score 9.1 out of 10
    Service9.1
  • Cleanliness score 8.8 out of 10
    Cleanliness8.8
  • Room comfort and quality score 8.5 out of 10
    Room comfort and quality8.5
  • Value for money score 8.5 out of 10
    Value for money8.5
  • Facilities score 8.4 out of 10
    Facilities8.4
  • Location score 8.4 out of 10
    Location8.4
Guest Type
Room Type
Language

Show reviews that mention 

Service

Mentioned in 108 reviews
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88% Positive
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11% Unfavourable

Location

Mentioned in 100 reviews
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Cleanliness

Mentioned in 78 reviews
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Room size

Mentioned in 57 reviews
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96% Positive
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Breakfast

Mentioned in 52 reviews
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Room comfort

Mentioned in 40 reviews
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Check in

Mentioned in 23 reviews
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Value for money

Mentioned in 20 reviews
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Bathroom

Mentioned in 16 reviews
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Changed to review page 1
  1. 9.2
    Exceptional
    DENNY from China
    Solo traveler
    Connecting Room - Non-Smoking
    Stayed 2 nights in April 2026

    “Comfortable and tidy, convenient transportation and high cost performance.”

    The room is spacious and clean, the bathroom facilities are complete, the sleeping environment is good, the WiFi is stable, and transportation is very convenient. The staff is warm and attentive, and the overall facilities are relatively complete. Although the location is not in the city center, transportation is convenient, and the cost-performance ratio is outstanding, making it suitable for those who prioritize comfort and practicality in their accommodation needs.

    Reviewed April 10, 2026
    Auto-translated through generative A.I.
  2. 10.0
    Exceptional
    Sayaka from Japan
    Couple
    Moderate Twin Room
    Stayed 1 night in December 2025

    “Recommended!”

    I made a reservation because I planned to go to PayPay Dome this time. The deciding factor was its proximity to public transportation and the appealing breakfast. As a result, since I was coming from outside the prefecture, I did get a bit lost changing trains at Hakata Station, but once I was out of the station, I arrived immediately. I was very satisfied with the customer service, and I was able to enjoy the omelet I was looking forward to for breakfast, which made me very happy. I was also grateful to be able to borrow a hair straightener. Since the bus stop to PayPay Dome was close, I was able to go directly without changing buses. There were plenty of restaurants nearby, and for lunch, I had ramen, and after the concert, I was able to eat motsunabe near the hotel at night. The illumination and trees around the hotel were very beautiful at this time of year. At check-out, there was a service (for a fee) that sent my luggage from the hotel to Fukuoka Airport, which allowed me to tour around easily and pick up my luggage smoothly at the airport. As for room information, the nightwear was a buttoned one-piece type, and skincare items were prepared in single-use pouches, along with a bath additive. You can inquire about straighteners and curling irons from the room phone, but they are subject to availability, so I recommend requesting them soon after arriving in the room if you want to borrow them. Personally, the softness of the bed was just right, and having two pillows was great. One thing to mention is that I could feel the age from the door, but everywhere was very clean, and overall, I was extremely satisfied with my stay! I'm glad I chose this hotel! Thank you!

    Reviewed December 10, 2025
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  3. 10.0
    Exceptional
    KEIKO from Japan
    Family with teens
    Moderate Twin Room
    Stayed 1 night in March 2026

    “As expected.”

    It is very convenient as it is just a short walk from Watanabe-dori Subway Station, with two supermarkets and a convenience store nearby. The room is spacious and well-cleaned, which is rare in recent hotels, and there are porters and a manager in the lobby, providing a sense of security. There are also plenty of dining options available. I stayed at an old-established hotel for the first time in a while, and it was indeed wonderful. I was very satisfied. I would like to stay again.

    Reviewed March 19, 2026
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  4. 10.0
    Exceptional
    Rena from Japan
    Solo traveler
    Moderate Single Non-Smoking
    Stayed 3 nights in October 2025

    “Established high-quality service level”

    This is a hotel that has been around for a long time, providing stable and high-quality service. I was able to feel the Japanese attention to detail, hospitality, and cleanliness throughout various areas. Particularly, the lobby service gave me the impression that the staff had a broad perspective on customer care. They are also working on accommodating international guests, and I believe they can handle major languages. However, there are three main reception areas, and the purposes of the three counters are not clearly indicated, so it can be a bit unclear where to go. Nonetheless, all the staff members were kind and responsive, so I don't consider it a major issue. The room was sufficiently spacious, and the water facilities were clean. As mentioned earlier, since it's an older hotel, there are some signs of age, but it was not a problem at all. Even during my multiple-night stay, the cleaning was done beautifully every time. Additionally, in terms of access, it's located just one minute on foot from Watanabedori Station, making it an excellent location for accommodations in Fukuoka City. I'm glad I could stay at a hotel I had wanted to experience someday! This time I opted for no breakfast, so next time I would like to include breakfast and stay again.

    Reviewed November 23, 2025
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  5. 8.4
    Excellent
    AI from Japan
    Group
    Moderate Twin Non-Smoking
    Stayed 1 night in April 2026

    “Thank you for your support.”

    I was anxious as I had no knowledge of the area, but the staff kindly taught me how to get to PayPay Dome. Other staff members also responded immediately when I had questions, which was very helpful. The room was nice, and the breakfast buffet had a wide variety and was delicious. I would like to use your services again. Thank you very much.

    Reviewed May 05, 2026
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