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C'haya Hotel

3 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Lot 7, Jalan Tanjung Aru (Beside Tanjung Aru Police Station), Tanjung Aru, Kota Kinabalu, Malaysia, 88100

Highlights

Ideal location

- Near KKIA and Tanjung Aru Beach, with many guests noting easy access t...

This is a small hotel near city center that value for money.
Great swimming pool

- Rooftop pool gets consistent praise for cleanliness, sunset and runway...

The hotel has an infinity pool at the roof top.
Great view

- Sea-facing and runway rooms deliver strong views — guests mention suns...

Also have nice view
Top value

- Many guests highlight strong value for money — clean rooms, good locat...

This is a small hotel near city center that value for money.
Highly rated by family travelers

- Multi-room family accommodations get strong marks for space and privac...

Recommended for big families

Facilities

Beach

Free Wi-Fi

Pool with view

Free parking

Front desk [24-hour]

Restaurants

Bar

Golf course (within 3 km)

About us

C'haya Hotel — boutique coastal hideaway in Tanjung Aru for two: rooftop sky pool and sunset bar with panoramic sea views; tropical-themed rooms with Instagram murals; locally inspired dining and Sabah artisanal cocktails; eco-conscious touches for a mindful, modern stay. A short walk from Tanjung Aru’s sunset beach, this hotel mixes relaxed coastal vibes with easy access to seafood restaurants, parks and island boat trips. Enjoy the rooftop pool with panoramic sea views, cocktails at the stylish bar and a small private beach. Air-conditioned rooms include free Wi‑Fi, in-room safes and shower toiletries; some rooms offer city views. Nearby sights—Tanjung Aru Beach (~1.1 km), Petagas War Memorial and The Golf Academy Borneo (~1.5–1.6 km)—are perfect for short sightseeing or leisure outings for two. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

7 travelers have booked today.

Cleanliness 8.7
Location 8.7
Value for money 8.7
Service 8.5

Based on 5,437 verified reviews

Cleanliness

8.7

Location

8.7

Value for money

8.7

Service

8.5

Facilities

8.3

Room comfort and qua...

8.3

  • "Harga sangat berpatutan sesuai kapasiti kami sekeluarga."
  • "Overall, it was a pleasant stay with thoughtful service."
  • "Most importantly, the room was spacious and clean."
  • "Suitable for overnight stay to catch early flight next day."
  • "Really enjoyed my stay at C’haya Hotel Kota Kinabalu!"
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Nearest transportation options

Tanjung Aru Railway Station is within 0.98 km

North Borneo Railway is within 1 km

See map

8.7Excellent

Location rating score

Excellent location - 960 meters to the beach
Exceptional for walking
More details on walking
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There are 56 places in walking distance!

Parking
FREE
Walkable places
Tanjung Aru Perdana Park
20 m
Shot Put Pitch
50 m
Long Jump Pitch
90 m
Whole Sale Super Market
300 m
Roll Call Area
360 m
Popular landmarks
Sabah State Museum
2.1 km
Night Market
3.6 km
Gaya Street Sunday Market
4.1 km
Kota Kinabalu City Mosque
4.4 km
Signal Hill Observatory Platform
4.5 km
Closest landmarks
Sea Park Condominium Parking Lot
250 m
Principal's Parking
390 m
Sabah Turf Club
610 m
Perdana Park Parking Lot
700 m
Stone boardwalk sunset viewpoint
730 m

Good to know

Value for money8.7
Distance to city center8 KM
Location rating8.7
Nearest airportKota Kinabalu International Airport (BKI)
Distance to airport3.4 km

Select your room

1/18

Family Suite

91 m²/980 ft²
2 single beds and 1 queen bed and 1 king bed
City view
Fits groups

8.5

Excellent

Room comfort and quality
  • Electric kettle

  • Additional bathroom

  • Additional toilet

  • Bathtub

  • Hair dryer

  • Mirror

  • Private bathroom

  • Shower

  • Toiletries

  • Towels

1/18

Family Suite

91 m²/980 ft²
City view
Fits groups
  • Window

  • Non-smoking

1/17

King Suite

39 m²/420 ft²
1 king bed
City view

8.2

Excellent

Room comfort and quality
  • Electric kettle

  • Additional toilet

  • Bathtub

  • Hair dryer

  • Private bathroom

  • Shared bathroom

  • Shower

  • Toiletries

  • Towels

  • Internet access – wireless

1/17

Executive Suite

66 m²/710 ft²
City view
  • Window

  • Non-smoking

1/13

Executive Suite

66 m²/710 ft²
1 queen bed and 2 single beds
Sea (partial view) view
Fits groups

8.7

Excellent

Room comfort and quality
  • Electric kettle

  • Additional bathroom

  • Additional toilet

  • Hair dryer

  • Private bathroom

  • Shared bathroom

  • Shower

  • Toiletries

  • Towels

  • Internet access – wireless

1/11

Superior Twin

27 m²/291 ft²
2 single beds
City view

8.4

Excellent

Room comfort and quality
  • Electric kettle

  • Additional toilet

  • Hair dryer

  • Private bathroom

  • Shared bathroom

  • Shower

  • Toiletries

  • Towels

  • Internet access – wireless

  • Satellite/cable channels

1/11

Standard Double

26 m²/280 ft²
1 queen bed
City view
Preferred by Couples

8.4

Excellent

Room comfort and quality
  • Electric kettle

  • Additional toilet

  • Hair dryer

  • Private bathroom

  • Shared bathroom

  • Shower

  • Toiletries

  • Towels

  • Internet access – wireless

  • Satellite/cable channels

1/10

Junior Suite

33 m²/355 ft²
1 king bed
City view

8.9

Excellent

Room comfort and quality
  • Electric kettle

  • Bathtub

  • Hair dryer

  • Mirror

  • Shower

  • Toiletries

  • Internet access – wireless

  • Satellite/cable channels

  • Telephone

  • TV

1/8

Superior Twin Room

26 m²/280 ft²
2 single beds
City view
  • Window

  • Non-smoking

1/6

Standard Double Room

21 m²/226 ft²
1 double bed
City view
  • Window

  • Non-smoking

Frequently asked questions

C'haya Hotel includes non-water sport and outdoor activities such as golf course (within 3 km) for you to take advantage of.

C'haya Hotel features water sport activities which include snorkeling, and diving for you to enjoy and sweat it out.

C'haya Hotel satisfy our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes equipped with staff trained in safety protocol, temperature check for guests and staff, first aid kit, and sterilizing equipment for greater safety measures and hygiene protocols.

While staying at C'haya Hotel, begin your trip by visiting the closest attractions that are within walking distance to the property which include Tanjung Aru Perdana Park, Shot Put Pitch, and Long Jump Pitch.

C'haya Hotel's policy relating to children's bedding considers guests age 16 years and older as adults, and therefore requires an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

C'haya Hotel was built in 2013.

Verified past guests that have stayed at C'haya Hotel had an average nightly stay of 1 night at this property.

C'haya Hotel's most popular month where verified guests travelers have stayed the most is in December.

The typical room rate for C'haya Hotel in the past month is 159.66 MYR, compared to city's average of 223.13 MYR.

Past group travelers that have stayed at this property have given C'haya Hotel an average rating of 8.2. You can look up more in depth customer ratings and comments by filtering for a specific type of verified travelers down in the review section.

Shopping options in C'haya Hotel’s Tanjung Aru neighborhood include Imago Shopping Mall.

The closest airport to C'haya Hotel is Kota Kinabalu International Airport, 3.0 km away.

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More about C'haya Hotel

More about C'haya Hotel

Discover the Comfort and Convenience of C'haya Hotel in Kota Kinabalu

Welcome to C'haya Hotel, a charming 3-star hotel nestled in the heart of Kota Kinabalu, Malaysia. With its prime location, modern amenities, and warm hospitality, C'haya Hotel offers a comfortable and convenient stay for both business and leisure travelers. Step into our stylish lobby and be greeted by our friendly staff, ready to assist you with all your needs. Check-in starts from 03:00 PM, allowing you to settle in and make the most of your stay. Our check-out time is until 12:00 PM, giving you ample time to relax and prepare for your departure. C'haya Hotel boasts 66 well-appointed rooms, each designed with your comfort in mind. Whether you're traveling alone, with a loved one, or as a family, we have the perfect room to suit your needs. Our rooms are equipped with modern amenities, including air conditioning, flat-screen TVs, and complimentary Wi-Fi, ensuring a pleasant and enjoyable stay. Since its establishment in 2013, C'haya Hotel has been committed to providing the best experience for our guests. We take pride in our attention to detail and strive to create a welcoming atmosphere for all. In 2013, our hotel underwent renovations to ensure that our facilities are up to date and meet the highest standards of comfort and convenience. Conveniently located just 10 minutes away from the airport, C'haya Hotel offers easy access for travelers. Whether you're arriving or departing, our proximity to the airport saves you time and allows you to make the most of your stay in Kota Kinabalu. Additionally, our hotel is situated 8 kilometers from the city center, allowing you to explore the vibrant attractions and immerse yourself in the local culture. At C'haya Hotel, we understand the importance of family. That's why we have a child policy that allows children between the ages of 2 to 15 to stay free of charge. We welcome families with open arms and provide a comfortable and safe environment for everyone to enjoy. Experience the comfort and convenience of C'haya Hotel in Kota Kinabalu. Book your stay with us today and let us take care of all your accommodation needs.

Unwind and Have Fun at C'haya Hotel's Entertainment Facilities

Nestled within a lush garden oasis, C'haya Hotel offers a range of entertainment facilities that are sure to keep guests entertained and relaxed throughout their stay. Whether you're looking to unwind after a long day of exploring Kota Kinabalu or simply want to have some fun with friends and family, the hotel has got you covered. Take a refreshing dip in the sparkling outdoor swimming pool, surrounded by tropical greenery and comfortable sun loungers. The pool area is the perfect spot to soak up the sun, enjoy a refreshing drink from the poolside bar, or simply relax with a good book. For those seeking a more active experience, head to the hotel's well-equipped fitness center, where you can work up a sweat on state-of-the-art cardio and strength-training equipment. If you're in the mood for some friendly competition, challenge your travel companions to a game of billiards or table tennis in the hotel's dedicated game room. The room is equipped with high-quality equipment and provides a lively atmosphere for some friendly rivalry. Additionally, C'haya Hotel also offers a serene garden area where guests can take a leisurely stroll amidst the beautiful flora and fauna, providing a tranquil escape from the bustling city. With its array of entertainment facilities, C'haya Hotel ensures that guests have plenty of options to relax, have fun, and make the most of their stay in Kota Kinabalu.

Unwind and Stay Active at C'haya Hotel's Premier Sports Facilities

C'haya Hotel in Kota Kinabalu, Malaysia, offers an array of top-notch sports facilities that will keep guests entertained and active throughout their stay. With an outdoor pool, diving, snorkeling, and a beautiful beach just steps away, this hotel is a paradise for sports enthusiasts and beach lovers alike. Dive into the refreshing waters of the hotel's outdoor pool, perfect for a leisurely swim or an invigorating workout. Surrounded by lush tropical greenery and comfortable loungers, this pool provides a serene and tranquil setting to relax and soak up the sun. For those seeking a more adventurous experience, C'haya Hotel offers diving and snorkeling opportunities that allow guests to explore the vibrant underwater world of Kota Kinabalu. Discover colorful coral reefs, exotic marine life, and breathtaking landscapes beneath the crystal-clear waters. If you prefer the feel of sand between your toes, C'haya Hotel's beach is just a short stroll away. Whether you're looking to catch some rays, build sandcastles, or take a leisurely walk along the shore, this pristine beach offers the perfect backdrop for a day of relaxation and fun. C'haya Hotel's sports facilities cater to every guest's desire for both relaxation and adventure. Whether you prefer to unwind by the pool, explore the underwater wonders, or bask in the sun on the beach, this hotel ensures an unforgettable stay filled with excitement and rejuvenation.

Convenience at Your Fingertips: C'haya Hotel's Facilities

C'haya Hotel in Kota Kinabalu, Malaysia, offers a range of convenience facilities that will make your stay truly hassle-free. With services like laundry service and daily housekeeping, you can focus on enjoying your vacation while leaving the chores to the capable staff. Additionally, the hotel provides safety deposit boxes, ensuring the security of your valuables throughout your stay. Stay connected with the world with C'haya Hotel's Wi-Fi in public areas and Free Wi-Fi in all rooms. Whether you need to catch up on work or simply want to stay in touch with loved ones, you can do so effortlessly from the comfort of your room or the hotel's common areas. The hotel also offers luggage storage, allowing you to explore the city without the burden of carrying your bags around. And if you find yourself in need of any last-minute essentials, the convenience store on-site has got you covered. With C'haya Hotel's array of convenience facilities, your stay in Kota Kinabalu will be convenient, comfortable, and worry-free.

Convenient Transport Facilities at C'haya Hotel

At C'haya Hotel in Kota Kinabalu, Malaysia, guests can enjoy a range of convenient transport facilities that make exploring the city a breeze. The hotel offers a spacious car park onsite, allowing guests to securely park their vehicles during their stay. Whether you're traveling by car or renting one, the car park at C'haya Hotel provides a hassle-free parking experience, ensuring peace of mind for guests. Additionally, for those who prefer to use taxi services, C'haya Hotel offers a dedicated taxi service. Guests can easily arrange for a taxi to take them to their desired destinations, whether it's exploring the vibrant city center or visiting nearby attractions. The hotel's friendly staff is always ready to assist with taxi bookings and provide recommendations on the best places to visit in Kota Kinabalu. Furthermore, C'haya Hotel takes pride in providing self-parking options for guests. The hotel's self-parking facilities allow guests to conveniently park their vehicles and have easy access to their cars whenever needed. With the car park free of charge, guests can enjoy the freedom of exploring Kota Kinabalu at their own pace, knowing their vehicles are safely parked at C'haya Hotel.

Modern Comfort and Convenience at C'haya Hotel

At C'haya Hotel, we understand the importance of providing our guests with a comfortable and convenient stay. Our rooms are equipped with a range of modern amenities to ensure that you have everything you need for a relaxing and enjoyable stay. Step into your room and be greeted by the cool and refreshing air conditioning, allowing you to escape the tropical heat of Kota Kinabalu. Whether you're visiting for business or leisure, our rooms are designed to cater to your needs. Get ready for the day ahead with the hair dryer provided, ensuring that you can style your hair with ease. Unwind after a long day of exploring the city with the television in your room. Catch up on your favorite shows or enjoy a movie night in the comfort of your own space. Our mini bar is stocked with a variety of beverages and snacks, perfect for satisfying those late-night cravings. Stay connected with the satellite/cable TV in your room, offering a wide range of channels to keep you entertained. Need to store some beverages or snacks? Our refrigerator is at your disposal, allowing you to keep your favorite treats chilled. Experience modern comfort and convenience at C'haya Hotel, where every detail has been carefully considered to ensure a memorable stay. Book your room today and enjoy the perfect blend of relaxation and functionality.

Indulge in Exquisite Dining at C'haya Hotel

At C'haya Hotel in Kota Kinabalu, Malaysia, guests can experience a culinary journey like no other. With a range of dining facilities to choose from, there is something to satisfy every palate. Start your day with a delicious breakfast spread at the hotel's stylish and contemporary restaurant. Offering a wide selection of local and international dishes, you can fuel up for the day ahead with freshly baked pastries, tropical fruits, and a variety of hot and cold options. For a taste of authentic Malaysian cuisine, head to the hotel's signature restaurant. Here, you can indulge in a mouthwatering array of traditional dishes prepared by skilled chefs using the finest local ingredients. From fragrant curries to succulent satay, every bite is a burst of flavors that will transport you to the heart of Malaysia. In addition to the restaurants, C'haya Hotel also boasts a cozy café where you can enjoy a leisurely afternoon tea or grab a quick snack. With a selection of freshly brewed coffee, aromatic teas, and delectable pastries, it's the perfect spot to unwind and recharge after a day of exploring the city. With its diverse dining options, C'haya Hotel ensures that every meal is a memorable experience for its guests.

Spacious and Comfortable Rooms at C'haya Hotel

C'haya Hotel in Kota Kinabalu offers a range of spacious and comfortable rooms to suit every traveler's needs. From the Executive Suite, Family Suite, King Suite, Standard Double, to the Superior Twin, there is a room type to cater to every preference and group size. The Executive Suite is perfect for those seeking a luxurious stay, with its generous space of 66 square meters and the option of 2 Single Beds or 1 Queen Bed. Families will find the Family Suite ideal, offering a spacious 91 square meters with the flexibility of 2 Single Beds, 1 Queen Bed, or 1 King Bed. For a cozy retreat, the King Suite provides a comfortable space of 39 square meters with a plush King Bed. Booking these rooms on Agoda ensures that you not only get the best prices but also enjoy a hassle-free experience. With Agoda's user-friendly platform, you can easily browse through the room options, compare prices, and make a reservation with just a few clicks. So why wait? Book your stay at C'haya Hotel now and experience the utmost comfort and convenience at unbeatable prices.

Discover the Tranquil Beauty of Tanjung Aru in Kota Kinabalu

Nestled along the pristine coastline of Kota Kinabalu, Malaysia, Tanjung Aru is a breathtaking destination that offers a perfect blend of natural beauty and modern convenience. With its crystal-clear turquoise waters, powdery white sand beaches, and stunning sunsets, this idyllic paradise is a haven for beach lovers and nature enthusiasts alike. Tanjung Aru is not just about its stunning beaches; it also boasts a rich cultural heritage and a vibrant local community. Take a stroll through the nearby Tanjung Aru Village, where you can immerse yourself in the local way of life and discover traditional crafts, delicious street food, and friendly locals. For a taste of authentic Malaysian cuisine, head to the bustling Tanjung Aru Night Market, where you can indulge in a variety of local delicacies. If you're looking for adventure, Tanjung Aru offers plenty of opportunities for outdoor activities. Explore the nearby Tunku Abdul Rahman Marine Park, a cluster of five picturesque islands known for their vibrant coral reefs and diverse marine life. Embark on a snorkeling or diving expedition to discover the wonders beneath the surface or go island hopping to explore the hidden gems of the archipelago. Whether you're seeking relaxation, cultural experiences, or thrilling adventures, Tanjung Aru in Kota Kinabalu has something for everyone. With its natural beauty, cultural charm, and warm hospitality, it's no wonder that this destination has become a favorite among travelers from around the world.

Convenient and Easy Transportation from Kota Kinabalu Airport to C'haya Hotel

Nestled in the picturesque beachfront of Tanjung Aru, Kota Kinabalu, C'haya Hotel offers a tranquil and luxurious escape for travelers visiting Kota Kinabalu, Malaysia. Getting to this stunning hotel from the nearest airport is a breeze, ensuring a seamless start to your vacation. Kota Kinabalu International Airport (BKI) is the main airport serving the city and is conveniently located just a 10-minute drive away from C'haya Hotel. Upon arrival, there are several transportation options available to reach the hotel. Taxis are readily available outside the airport terminal, and it is recommended to opt for the official airport taxis for a safe and reliable journey. Alternatively, you can also pre-arrange a private airport transfer through C'haya Hotel for a hassle-free experience. As you make your way from the airport to C'haya Hotel, be prepared to be greeted by breathtaking views of the South China Sea and the lush landscapes of Tanjung Aru. Once you arrive at the hotel, you will be welcomed by the warm and friendly staff, ready to assist you with check-in and ensure a memorable stay. With its convenient location and easy transportation options, C'haya Hotel is the perfect choice for both leisure and business travelers seeking a peaceful retreat in Kota Kinabalu.

Discover the Natural Beauty and Cultural Attractions near C'haya Hotel

Nestled in the heart of Kota Kinabalu, C'haya Hotel offers easy access to a range of exciting landmarks and attractions. Just a stone's throw away, you'll find the stunning Tanjung Aru Beach, renowned for its pristine white sands and crystal-clear waters. Take a leisurely stroll along the shoreline, bask in the tropical sun, or simply unwind with a refreshing dip in the sea. The beach is also a popular spot to catch breathtaking sunsets, so don't forget to bring your camera! For those seeking a tranquil escape, Tanjung Aru Perdana Park is a must-visit destination. This beautifully landscaped park features lush gardens, scenic walking paths, and a serene man-made lake. Take a leisurely boat ride, enjoy a picnic on the grassy lawns, or simply relax and soak in the peaceful ambiance. If you're interested in immersing yourself in the local culture, make sure to visit Masjid Negeri Sabah, a magnificent state mosque that showcases stunning Islamic architecture. Another notable landmark nearby is the Consulate of Japan, a striking building that represents the strong ties between Malaysia and Japan. With its prime location, C'haya Hotel offers the perfect base to explore these captivating landmarks and attractions. Whether you're a nature lover, a beach enthusiast, or a culture seeker, there's something for everyone in the vicinity of this charming hotel.

Convenient Public Transport Stations near C'haya Hotel

C'haya Hotel in Kota Kinabalu, Malaysia, offers easy access to a range of public transport stations, ensuring a hassle-free and convenient stay for guests. One of the nearby stations is the Tanjung Aru Railway Station, which is just a short distance away from the hotel. This station provides a convenient option for those looking to explore the city and its surrounding areas by train. Whether you want to visit the vibrant city center or venture out to the beautiful countryside, the Tanjung Aru Railway Station offers a convenient and efficient mode of transportation. Another public transport station near C'haya Hotel is the North Borneo Railway. This charming heritage railway station is located within close proximity to the hotel, making it a convenient option for guests who wish to experience a nostalgic train journey. The North Borneo Railway offers a unique and memorable way to explore the stunning landscapes of Kota Kinabalu and its surrounding areas. With its beautifully restored carriages and scenic routes, this railway station is perfect for travelers seeking a touch of nostalgia and adventure.

Delicious Dining Options Just Steps Away

C'haya Hotel is surrounded by a plethora of dining options that will satisfy every craving. Just a stone's throw away, you'll find Lucy's Kitchen, a charming restaurant known for its delectable local dishes and warm hospitality. For those in the mood for Middle Eastern cuisine, Mashawi 2 is the perfect choice, offering a wide array of flavorful grilled meats and aromatic spices. If you're looking for a taste of authentic Malaysian cuisine, Restoran Pak Mus & Soto House is a must-visit, serving up delicious soto and other traditional favorites. Kedai Kopi Wah Juan is a popular spot among locals, where you can savor a cup of rich, aromatic coffee paired with local snacks. For a taste of Indonesian cuisine, JomPenyet is the go-to place, famous for its mouthwatering ayam penyet. For a more upscale dining experience, head to Sunset Bar at Shangri-La's Tanjung Aru Resort and Spa, where you can enjoy breathtaking views of the sunset while sipping on expertly crafted cocktails. Restoran Farhanah offers a fusion of local and Western flavors, creating unique and tantalizing dishes that are sure to impress. Isabelle cafe 1382 is a cozy cafe that serves up delicious pastries, sandwiches, and aromatic coffee, perfect for a quick bite or a leisurely afternoon tea. KK Burger Bakar is a favorite among burger enthusiasts, known for its juicy, flame-grilled burgers that are packed with flavor. Lastly, Restoran Tg Aru is a seafood lover's paradise, offering an extensive menu of fresh seafood dishes that are sure to delight your taste buds. With such a diverse range of dining options just steps away from C'haya Hotel, you'll never run out of delicious choices to satisfy your culinary desires.

Affordable Luxury at C'haya Hotel

Experience the perfect blend of comfort, convenience, and affordability at C'haya Hotel in Kota Kinabalu. With an average price of just $40 per room, C'haya Hotel offers exceptional value for money, making it an ideal choice for budget-conscious travelers. Compared to the average price of a hotel room in Kota Kinabalu, which stands at $54, C'haya Hotel provides a budget-friendly alternative without compromising on quality. Despite its affordable rates, C'haya Hotel does not skimp on luxury and comfort. Each room is tastefully decorated and equipped with modern amenities to ensure a relaxing and enjoyable stay. Whether you are visiting Kota Kinabalu for business or leisure, C'haya Hotel offers a convenient location, excellent service, and competitive pricing. Don't miss out on the opportunity to experience the best of Kota Kinabalu without breaking the bank. Book your stay at C'haya Hotel today and enjoy affordable luxury at its finest.

A Memorable Stay with Excellent Service and Clean Rooms

C'haya Hotel in Kota Kinabalu, Malaysia, offers a truly enjoyable experience for guests of all ages. With a fantastic swimming pool, both kids and adults can have a splashing good time. The rooms are spacious and well-loved by children, making it a perfect choice for families. The hotel staff are incredibly friendly and provide top-notch service, ensuring that every guest has a great stay. The rooms are spotlessly clean, and all the facilities are in excellent condition, guaranteeing a comfortable and hassle-free stay. The hotel's convenient location allows guests to easily explore the city and its attractions. Start your day right with a delicious breakfast spread that will satisfy your taste buds. With its warm and welcoming atmosphere, C'haya Hotel is the perfect choice for a memorable stay in Kota Kinabalu.

Exceptional Customer Ratings at C'haya Hotel

C'haya Hotel in Kota Kinabalu, Malaysia has been receiving exceptional customer ratings across various categories. With an impressive overall rating of 8.1, guests have consistently praised the hotel for its outstanding value for money. With a rating of 8.2 for value, it is evident that guests feel they are getting a fantastic deal when choosing to stay at C'haya Hotel. One aspect that stands out is the hotel's cleanliness, which has been rated at an impressive 8.3. Guests have consistently commented on the immaculate condition of the rooms and public areas, highlighting the hotel's commitment to maintaining a high standard of cleanliness. This attention to detail ensures that guests can enjoy a comfortable and hygienic stay at C'haya Hotel. Another area where C'haya Hotel excels is its staff performance, with a rating of 8.1. Guests have consistently praised the hotel's friendly and attentive staff, who go above and beyond to ensure a memorable stay for every guest. From the warm welcome at check-in to the helpful recommendations and assistance throughout their stay, guests feel well taken care of at C'haya Hotel. Overall, C'haya Hotel's exceptional customer ratings reflect its commitment to providing excellent value, cleanliness, and top-notch staff performance. Whether you are visiting Kota Kinabalu for business or leisure, C'haya Hotel is a fantastic choice that guarantees a comfortable and memorable stay.

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Amenities and facilities

Excellent8.3

Facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Malay
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Diving
  • Garden
  • Pool with view
  • Snorkeling
  • Swimming pool
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Asian breakfast
  • Bar
  • Breakfast [continental]
  • Coffee shop
  • Restaurants
  • Snack bar
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Invoice provided
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area unavailable
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Taxi service
Available in all rooms
  • Air conditioning
  • Closet
  • Clothes rack
  • Complimentary tea
  • Desk
  • Electric kettle
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Mini bar
  • Non-smoking
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Separate dining area
  • Shower
  • Slippers
  • Smoke detector
  • Telephone
  • Toiletries
  • Umbrella
  • Wi-Fi [free]
  • Window

Food and dining

Breakfast options
  • Asian
  • Continental
  • Buffet
Restaurants on site
Amuse Cafe
  • Menu: Buffet, A-la-carte

Location

Lot 7, Jalan Tanjung Aru (Beside Tanjung Aru Police Station), Tanjung Aru, Kota Kinabalu, Malaysia, 88100

Excellent8.7

Location

Airports
  • Kota Kinabalu International Airport (BKI)
    3.4 km 2 min drive
  • Labuan Airport (LBU)
    115.3 km 3.8 hour drive
Public transportation
  • Tanjung Aru Railway Station
    980 m
  • North Borneo Railway
    1.0 km
Hospital or clinic
  • Gleneagles Kota Kinabalu
    2.0 km
Shopping
  • Gaya Street Sunday Market
    4.1 km
Convenience store
  • On-site
Cash withdrawal
  • ATM
    280 m

What's nearby

Popular landmarks
  • Sabah State Museum
    2.1 km
  • Night Market
    3.6 km
  • Gaya Street Sunday Market
    4.1 km
  • Kota Kinabalu City Mosque
    4.4 km
  • Signal Hill Observatory Platform
    4.5 km
  • Mamutik Island
    4.6 km
  • Manukan Island
    6.3 km
  • Tunku Abdul Rahman Marine Park
    6.4 km
  • Sapi Island
    7.9 km
  • Poring Hot Springs
    17.7 km
Nearby landmarks
  • Tanjung Aru Perdana Park
    20 m
  • Shot Put Pitch
    50 m
  • Long Jump Pitch
    90 m
  • Sea Park Condominium Parking Lot
    250 m
  • Whole Sale Super Market
    300 m
  • Roll Call Area
    360 m
  • Principal's Parking
    390 m
  • Perdana Park Man Made Lake
    480 m
  • Sunny Supermarket
    490 m
  • Perdana Park Playground
    570 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 2-15 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 16 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Distance from city center8 KM
  • Travel time to airport (minutes)10
The property
  • Year property opened2013
  • Number of floors9
  • Room voltage220
  • Number of rooms 66
  • Most recent renovation2013
  • Non-smoking rooms/floorsno
  • Number of restaurants1
  • Number of bars/lounges1

Reviews of C'haya Hotel from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.5

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 10
  • 10
  • 9.6
  • 10
  • 10
  • 10
  • 5.2
  • 7.2
  • 10

Most recent

From 5,437 reviews

  • Cleanliness score 8.7 out of 10
    Cleanliness8.7
  • Location score 8.7 out of 10
    Location8.7
  • Value for money score 8.7 out of 10
    Value for money8.7
  • Service score 8.5 out of 10
    Service8.5
  • Facilities score 8.3 out of 10
    Facilities8.3
  • Room comfort and quality score 8.3 out of 10
    Room comfort and quality8.3

Review summary

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Guests love the excellent and friendly staff who are always ready to assist and make the stay more enjoyable. The hotel is ideally located near Tanjung Aru Beach and provides easy access to the city. The rooms are spacious and comfortable, providing a relaxing atmosphere. The hotel is known for its cleanliness and great facilities, including a nice ocean view and a rooftop hangout area that is highly recommended by guests.

Minimal parking, but doesn't detract from overall great experience.

Guest Type
Room Type
Language

Show reviews that mention 

Cleanliness

Mentioned in 122 reviews
sentiment-positive-indicator
78% Positive
sentiment-negative-indicator
21% Unfavourable

Location

Mentioned in 118 reviews
sentiment-positive-indicator
96% Positive
sentiment-negative-indicator
3% Unfavourable

Service

Mentioned in 105 reviews
sentiment-positive-indicator
63% Positive
sentiment-negative-indicator
36% Unfavourable

Room comfort

Mentioned in 58 reviews
sentiment-positive-indicator
82% Positive
sentiment-negative-indicator
17% Unfavourable

Room size

Mentioned in 56 reviews
sentiment-positive-indicator
100% Positive

Parking

Mentioned in 54 reviews
sentiment-positive-indicator
46% Positive
sentiment-negative-indicator
53% Unfavourable

Pool

Mentioned in 54 reviews
sentiment-positive-indicator
83% Positive
sentiment-negative-indicator
16% Unfavourable

Room view

Mentioned in 54 reviews
sentiment-positive-indicator
90% Positive
sentiment-negative-indicator
9% Unfavourable

Value for money

Mentioned in 40 reviews
sentiment-positive-indicator
95% Positive
sentiment-negative-indicator
5% Unfavourable
Changed to review page 1
  1. 10.0
    Exceptional
    KASAR from Malaysia
    Couple
    Junior Suite
    Stayed 1 night in April 2026

    “Worthwhile accommodation”

    I have booked a Junior Suite for one night. The room is spacious. There is a bathtub. The view outside the window is beautiful. The location is still considered strategic as it is close to Tanjung Aru Beach. The room price is very reasonable. The staff is honest and customer-friendly. I will definitely book this hotel in the future.

    Reviewed May 12, 2026
    Auto-translated through generative A.I.
  2. 10.0
    Exceptional
    Azean from Malaysia
    Couple
    Standard Double
    Stayed 3 nights in August 2025

    “4 Days 3 Nights in Kota Kinabalu City”

    Every time my husband and I go to KK, we will book this hotel (C'haya Hotel), the same hotel since 2024. The night view is beautiful, especially when the planes land. There is a swimming pool 🏊🏻. Ample parking, although sometimes it is full. It's like the early bird gets the worm, haha. Close to the airport and Tg. Aru beach. Thank you for the memories during our time in KK.

    Reviewed April 23, 2026
    Auto-translated through generative A.I.
  3. 10.0
    Exceptional
    Clare from Malaysia
    Family with young children
    King Suite
    Stayed 2 nights in June 2026

    “Very Spacious & Comfortable Stay”

    Stayed here for 2 nights. Check-in process was easy & fast. All staff are very nice. The room is so spacious and comfortable. Will come & stay here again. Thanks Chaya Hotel, we had a great time here.

    Reviewed June 16, 2026
  4. 10.0
    Exceptional
    Dalinah from Malaysia
    Solo traveler
    King Suite
    Stayed 1 night in November 2025

    “A perfect one-night stay in the king suite”

    I booked the king suite for myself and had a wonderful stay, even though it was just for one night. The room was spacious, very clean, and had all the amenities I needed. The hotel also provides parking for guests. They offer paid breakfast at their cafe, and it is served a la carte. Since the hotel is close to the airport, you can watch planes landing and taking off, but the noise wasnt an issue at all. I still slept peacefully. You can also enjoy beautiful sunset and mountain views from the pool. The staff were very friendly and helpful. Check-in and check-out were smooth. They also responded quickly when I thought my room cards werent working, and it turned out the power had tripped. Overall, a great stay!

    Reviewed November 16, 2025
  5. 9.6
    Exceptional
    Norhudah from Malaysia
    Family with young children
    Executive Suite
    Stayed 2 nights in May 2026

    “Hotel Pilihan Sekeluarga”

    Setiap kali bercuti ke KK, kami akan menginap di Chaya Hotel. Harga sangat berpatutan sesuai kapasiti kami sekeluarga. Parking pun 'easy access' untuk warga emas. Memang pilihan utama👍👍👍

    Reviewed June 06, 2026
Changed to review page 1

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